Functional Service Provider (FSP)

Clients separate core/non-core capabilities and are able to choose providers specializing in a specific discipline. Clients retain functional control, confidence in staff retention; lower cost and greater flexibility. Clients remove the burden of employment and reduce day-to-day management requirements. Clients retain strategic control and direct integration within functions.

Benefits

• Increased productivity, flexibility of workforce and cost savings.

• Create efficiencies within resourcing and conduct of studies without compromising on quality.

• Ability for the client’s teams to work/review real-time with our team, providing flexible management control as you see fit.

Workforce Scalability

• Dedicated resource to utilize across therapeutic areas, studies and sites

• Ideally suit resource requirements which may change rapidly up or down

• Allow client’s team to reduce resource simply and effectively without HR or contract burdens

Seamless Integration

Our FSP model plugs directly into your clinical trial management system allowing the client’s teams to collaboratively review data with our dedicated teams in real time during the course of clinical trials

Experienced Teams

Teams dedicated to your projects and project needs with expertise in

• Project management

• Data management

• CDISC

• Statistical programming and reporting

• Biostatistics

Account Manager

Dedicated account manager to

• Manage client and project communications

• Develop client-ready project schedules/status reports

• Oversee client requests; gather client feedback and drive enhancement

• Responsible for ongoing client satisfaction, a comprehensive performance scorecard to control quality and productivity levels

• Meet and or exceed client expectations by recruiting, retaining and developing skilled, experienced and motivated teams

• Ensure team performance meets and or exceeds both business and personal career goals

• Facilitate regular project check in meetings and estimate scope of work and new project assignments

Project Leads

• Project team lead role

• Train the trainer model: Project lead mentors team members

• As a project team lead, work closely with client’s study team on specific study projects

• Review items of processes and training to create efficiencies and productivity in the way the project team is managed

• Break down a project to specific components and prioritize them for team members to carry out